Monday, October 15, 2012

The Week




Total Recall

- By Kumar Anshuman



Mon Oct 15 07:49:26 GMT 2012

Toyota Kirloskar Motor (TKM) announced the recall of Corolla Altis (July 30, 2008—December 31, 2008) and Camry (September 1,2006—July 31, 2008) vehicles over a quality issue. The Power Window Master Switch (PWMS) of approximately 8,700 vehicles in India will be inspected.
Toyota had received complaints that the power window on the driver’s side does not work smoothly and sometimes emits smoke. Based on the complaint, the company announced the recall of around 74,30,000 vehicles across the globe. The Indian announcement is also part of the global recall.
On certain Corolla Altis and Camry models, the PWMS had become notchy or dysfunctional. This could be due to wear and tear of specific contact points in the PWMS over time. Owners of the vehicles, covered under this Recall Campaign will receive a notification by letter or call from Toyota. The Recall Campaign will be conducted from November onwards, across all authorized Toyota dealers in India. Customers can also contact the nearest dealer to find out if their vehicles fall under this category.
Authorized Toyota dealers will inspect and replace, if deemed necessary, the faulty component free-of-charge. The repair is expected to take approximately one hour, depending on the dealer’s work schedule. No other Toyota models, sold in India, are covered by this campaign.
The company will also notify Society of Indian Automobile Manufacturers (SIAM), as part of the voluntary code on vehicle recall, even though the recall does not fall within the purview of any safety hazards. The company has requested its customers not to panic as this is not a safety hazard but only a precautionary measure, voluntarily carried out by the company.
Toyota was considered to be a brand with pristine quality but in recent past the company has to recall around 1.4 crore vehicles across the global due to various technical faults. The current recall will add further to the growing dissatisfaction over its vehicles.




No comments: